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  1. AXS UK Support
  2. Buying Tickets
  3. Ticket Order Help

Ticket Order Help

  • Can I cancel an order?
  • I did not receive my email confirmation. Can I have it resent?
  • Can I exchange my seats for better ones if they become available?
  • Can I get a refund if my tickets don’t arrive in the post?
  • I was relocated from my original seat location. Why has this happened?
Refund Policy

Customer Support Opening Hours

Monday - Friday 9am - 5:30pm (London; CET)
Satuday, Sunday, and Bank Holidays 11am - 5pm (London; CET)
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