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  1. AXS UK Support
  2. AXS Account

AXS Account

Account Basics, Your Events, Personal Information, Security

Account Basics

  • How do I create an AXS Account?
  • What is an AXS Account?
  • How does AXS use my Facebook Account?
  • How do I sign in and out of my account?

Personal Information

  • How do I unsubscribe?
  • How do you use my personal information?
  • How do I request a copy of the personal data you have on me?
  • How do I make a data request?
  • What about other data requests?
  • Can you delete my data?

Security

  • How do I report a security vulnerability?
  • What is Multi-factor Authentication
  • I haven’t received my Email Validation link. What do I do?

Your Account

  • I can't find my order confirmation in my emails!
  • I just bought tickets and they’re not in my account. Where are my tickets?
  • Where can I find my upcoming events & tickets?
Refund Policy

Customer Support Opening Hours

Monday - Friday 9am - 5:30pm (London; CET)
Satuday, Sunday, and Bank Holidays 11am - 5pm (London; CET)
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