If you have just bought your tickets and aren’t seeing them in your account, hang tight! You will receive an event confirmation e-mail within 24 hours of making the booking, and your tickets will always be with you before your event.
If attending a show at The O2 or OVO Arena Wembley, you can also enter your event by showing your ID, confirmation email, and the credit card used to purchase the tickets. Just bring those three items with you to the venue’s box office.