To protect fans, we actively identify and block automated bots from visiting or using our site. Unfortunately, sometimes a real fan can mistakenly be identified as a bot while trying to purchase a ticket.
To ensure that you are not mistaken for a bot, please make sure that you are not using a VPN on your device and only have one tab open (your place in the queue will remain the same in each tab).
A temporary block may automatically be put on your account if we notice that you've repeatedly done the same action too many times in a short period, such as refreshing the waiting room page.
When the event goes on sale, please do not refresh the page or continually exit and rejoin the waiting room. You cannot bypass the waiting room system we have in place.