If we contact you to let you know that your tickets are to be collected from the box office at your event, you can usually only pick these up on the day of the event, when the box office is open.
We will try to let you know when the box office will open on the day of your event, however, times can vary from venue to venue, please double-check the venue's website for their hours of operation!
Please allow some extra time at the venue, in case of queues at the box office.