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Receive and Use Tickets
AXS Mobile ID and Digital Tickets

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AXS Digital Ticket
I can't see my tickets in The O2 venue app
I can't see my tickets in the AXS app
What if my friends arrive later than me?
I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event?
I’ve bought resale tickets through another website for an AXS mobile ID event, will I still be able to enter?
Does my phone need to be on local time?
What about the recent system of putting names on tickets – how does this work with AXS mobile ID?
What if I lose my phone / run out of battery?
What happens if people do not have the ability to download the AXS App or have a smart phone?

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What if I lose my phone / run out of battery?

Please visit the box office at the venue on show night.

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