Does my phone need to be on local time? Yes, to help ensure entry, please ensure your phone is set to the countries time zone. Related articles What about the recent system of putting names on tickets – how does this work with AXS mobile ID? What if I lose my phone / run out of battery? How do I contact AXS UK as a customer? What happens if people do not have the ability to download the AXS App or have a smart phone? What is AXS Mobile ID? Powered by Zendesk