Can’t access my tickets/log in on the app

Leanne Faragher

• 29 July 2026 13:12

Purple screen when logging in. The customer service team have said to wait until I’m in the UK to attempt to log in which is basically the day of the event. Unsure of what to do.

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  Christine McKinney

  • 30 July 2026 13:47

  Same problem. Absolutely ridiculous Is this a scam as it couldn’t be as user unfriendly as I’m experiencing

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  Leanne Faragher

  • 30 July 2026 14:14

  It’s ridiculous! I’ve spoken to 5 different customer service operators and not one of them has helped me, all telling me the same thing. I’m now in the UK and still can’t access anything.

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