We aim to get your posted tickets to you 5 days before your event.
Sometimes we are waiting for the tickets to be delivered to us from the venues, and this can lead to delays in getting them to you. Also, items can go missing in the post and in most cases we can duplicate tickets for collection at the venue - but are only able to do this three days before the event.
Please contact us here if you're three days from the event with no ticket, or if you are not attending the event yourself and need someone else to pick up the tickets for you (include their name in your request).