Tickets may be received at any point up until the week of the event, but are usually sent out around 2 weeks before. Unfortunately we are not given any prior information about when tickets will be issued by the promoters, so we are unable to provide an estimated delivery date in advance.
To ensure that your e-tickets don’t end up in your Spam/Junk folder, please add noreply@boxoffice.axs.com as an email contact.
If you haven’t received your e-tickets within 3 days of the event, please click the "Have a question" button below to get in touch with us.
Contact Centre Hours:
- Monday – Friday: 09:00 – 17:30 (Live Chat, Email & Social Channels)
- Saturday, Sunday & Bank Holidays: 11:00 - 17:00 (Live Chat, Email & Social Channels)