Cannot log in

Stewart Coombs

• 08 July 2026 21:56

For 4 weeks now, whenever I try to log in I just get a purple screen. Axs have supposedly helped, and I have done everything asked to do, and we cannot see our tickets. We can’t go and wanted to sell them but I can’t transfer them as we can’t see them….axs now just ignore my requests for help! So I will lose £170, which is disgusting! And there seems to be nothing I can do

-1

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  Elisabetta Quaranta

  • 18 July 2026 10:30
  • Edited

  Same issue with login. I can’t access my account on any device or browser. Always purple screen tried to resolve with help chat. Approved ip etc.. and still nothing 

  -1
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  Marie Tourtel

  • 31 July 2026 11:41

  did you get this resolved as I am having the same problem?

  -1
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  Elisabetta Quaranta

  • 31 July 2026 11:53

  No it still not working. I’ve tried everything.

  0

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